FAQ
Can I buy tickets for today?
It depends on the show. If you would like to find out beforehand, please make the inquiry to the event organizer. If you would like to know regarding today’s show, you may also contact Club Quattro.
Is there a coin locker?
The number of coin lockers will vary at each club, but we have pay lockers. There is a limit to the number of lockers. Please do not forget to lock the lockers when in use.
I would like to work at Club Quattro. Are you hiring?
When hiring, we will post recruitment information on this Website.
Can I bring children?
Age restrictions will vary for each event. Children over a certain age will be required to purchase a ticket. Regarding entry restrictions of children, please contact the event organizer.
Is there a temporary day-care facility?
We do not have a temporary day-care facility.
Can I attend the concert in my wheelchair?
Yes, persons in wheelchairs are welcome. Our support will vary depending on the type of show, but please contact either Club Quattro or the event organizer beforehand, and we will be happy to support in any way we can.
Is there a parking space for cars and bicycles?
We do not have a parking space. Please use the nearest pay parking.
Can we smoke cigarettes inside the club?
The hall is non-smoking. When smoking, please use the designated smoking areas. Smoking in the lobby will be restricted depending on the event.
Can children under the age of 6 enter the club?
Age restrictions will vary for each event. Children over a certain age will be required to purchase a ticket. Regarding entry restrictions of children, please contact the event organizer.
Where should I contact regarding lost and found?
It depends on the event, but please contact Club Quattro or the event organizer.
Can I eat and drink inside the club hall?
You may not bring food and drinks inside the hall. Please use the Club Quattro bar counter for drinks and snacks.
Something urgent came up, and I can’t go. Can I receive refund on the advance ticket?
We do not make refunds on tickets sold. However, in cases such as natural disasters, we may make exceptions.
Can I be seated during the show?
The shows are normally standing. In rare cases, such as when we have an acoustic show, we do prepare seats.
Will I be able to re-enter, once I go outside?
Normally, we do not allow re-entry. However, this will vary depending on the event. Please contact the event organizer, or ask a staff at the club.
Can I send flowers and balloons?
Please contact the event organizer for details.
